Not all water pickup is equal — a shop vac and a truck-mount extraction unit produce very different outcomes on the same flooded room.
We classify every loss as Category 1, 2, or 3 before extraction begins, then document readings throughout the job.
Truck-mount extraction is standard equipment on every New Matamoras, OH call, not an upgrade.
Classification testing on every New Matamoras, OH call protects both your property and our technicians.
We use specialty injection systems designed to dry hardwood from underneath rather than defaulting to tear-out.
You get documented proof of extraction progress, not just a technician's word.
Getting water out is only useful if it's done with the right classification and the right tools — here's our New Matamoras process.
We deploy truck-mount pumps for anything beyond a small, contained spill.
Water is tested and classified as Category 1, 2, or 3 before extraction protocol is finalized.
Carpet and pad get separately assessed — pad usually can't be saved, but carpet often can with fast, thorough extraction.
We monitor injection drying progress with moisture meters calibrated for wood species.
Subfloor moisture often hides beneath flooring that looks dry on the surface.
You receive documented proof of extraction completion for your own records or an insurance claim.
A quick call helps us determine truck-mount versus portable equipment needs before we arrive.
Equipment is pre-loaded based on dispatch notes, so there's no delay on arrival.
We test and classify the water, then provide a written quote before extraction begins.
We don't sign off until logged readings hit the target, not just until it looks dry.
"They saved our hardwood floor with an injection drying method instead of ripping it all out. Saved us thousands." — Owen R.
"The moisture readings they gave us before and after made the whole process feel legitimate, not just a guess." — Bianca V.
"Truck-mount extraction cleared our flooded basement way faster than the shop vac approach a different company tried first." — Malik J.
Water Extraction includes Category classification, documented moisture readings, and specialty methods like injection drying, not just pumping.
Often, yes — injection drying pulls moisture from beneath the boards without removing the floor.
Category 1 is clean water, Category 2 is gray water with some contamination, and Category 3 is sewage or blackwater requiring full PPE.
Yes, every job includes a written report with before-and-after moisture readings.
Extraction within the first few hours significantly improves the odds of saving flooring materials.
We issue a written extraction report formatted for insurance use, not just internal notes.
If you're in or near New Matamoras, an extraction crew can typically respond the same day.
One call starts classification testing and extraction dispatch.
Call +1-844-833-1325